Review by Sharon B.

American House Mount Prospect
American House Mount Prospect

Fabulous Place!

From first meeting with Shelly Barros to move in and after, it has been a pretty great experience. Shelly held our hand all the way through the process and it actually went quite smoothly. Shelly had told me on the phone before we met that I needed to see how this place is so much better than the others and she did not oversell. I went to 7 other places and there was no doubt this one the one. Shelly gave Mom and my brother additional tours and we never saw anything we didn't like. She also put out some very nice snacks along with their fabulous coffee for Moms first visit. Mom was a bit resistant but Shelly won her ever too. She's a very warm and kind person. It's only been a week and Mom is still adjusting to life in Memory Care after being in her own same home for over 60 yrs, the last 26 yrs completely alone. Everyone has been super great in helping her along including the Christine, Veronica, and especially nurse Sunny who spends a lot of time with Mom. I feel satisfied that moving Mom here was the best decision we could have made.

Response by American House Mount Prospect